Application Features
Click to watch videoReal time head counts
Running a lean operation and having the right people in the right place is key to maintaining the quality your customers have come to expect. Get real time, up to date head counts utilizing Dealerflow. Scope your whole dealer group and just an individual dealership. Thinking of shifting some people around, let us help make the job easier.
Click to watch videoCommunicate through new channels
How much time do you spend trekking your dealership campus because you need to communicate with someone? Loudspeaker pages or calling someone’s extension usually require you to wait, which in turn keeps the customer waiting. Dealerflow has integrated instant messaging and text messaging that gets you quicker responses. No software to install and no buddy lists to setup—it just works.
Click to watch videoEasily locate and share content
Do you wish you had the ability to easily share content with your team, or are you tired of trying to locate a file you stored on your computer? Dealerflow allows you to store, and share all of your content online on our safe and secure servers. Gain instant access to all of your needed documents. It’s like having access to your files at the snap of a finger.
Click to watch video.Keeping word of mouth positive
In todays business climate keeping word of mouth positive and upbeat is key. Track and know what your customers are saying without the need for a survey. Also better prepare your team, and tap your entire organization for ideas utilizing Blogboards. You might find some of the best ideas are in unlikely places, and keeping your team engaged and motivated is key to keeping morale up.
Click to watch video.Share and know your teams whereabouts
How would you like to spend less time looking for people and more time being productive. Dealerflow’s status feature does just that for you. Eliminate the need for loudspeaker pages and locate your team from your computer or your cell phone. Your customers will also appreciate the fact you will spend more time with them face to face.
Employee Photo Directories
It’s simple, like a high school yearbook. Put faces with names. Encourage people in different departments and different stores to work together. Help dealers and managers learn names. Help new employees learn people quickly.
Instant Messaging
Chat with anyone in the company. Chat window rises up from the bottom of your Dealerflow screen. Easily see whether a person is online by the color of their chat balloon. Receive visual and audio queues when you receive a message. Completely web based. No downloads needed. All messages saved and easily accessible in a permanent log. Works seamlessly with text messaging.
Blogboard
Post a new topic to share news, raise an issue, or for any reason. Your Blogboard is a cross between a blog and a bulletin board. You can allow comments or not. Target each post for the dealership, department or team of your choice. Use a WYSIWYG (what you see is what you get) editor to create bullet points, bold text, etc.
Employee Profiles
Track information on each employee such as unlimited phone numbers, best phone, address, birthday, seniority, previous work experience, education and much more. Select a group of people based on department or other criteria, then cursor through their profiles. Security permissions allow each user to see only what is appropriate for them.
Text Messaging
Works with cell phones from all leading U.S. mobile operators including AT&T, Verizon, T-Mobile, Sprint and many others. Messages are sent from the Dealerflow chat window and arrive on the target user’s cell phone. The target user may then respond from their cell to the original sender. A user can force all chats to be texted to their cell phone. Texts are included in the chat log.
Shared Calendars
Every dealership gets it own calendar, as does every department and every team. Overlay unlimited calendars in a single view. Schedule events for a certain time or all-day. Schedule recurring events.
Multi-Location
Post content such as bulletins, calendar events and forms into a dealer group or regional level department and it syndicates into that department for all dealerships below. Navigate your multi-location organization from the powerful sidebar. Click any combination of departments or teams from one or more stores to see people or content grouped as you like. People can work multiple jobs for multiple stores.